Re: Issues with BT Business Broadband Speed Drops—Seeking Solutions
Hi Diana037Swan I would recommend you raise a fault for this.
View ArticleSeeking Detailed BIOS/UEFI Settings Description for Alienware X51 R2 (A12)
Hi everyone,I'm looking for a detailed manual or thorough description of the BIOS/UEFI settings for my Alienware X51 R2 (UEFI: Alienware v: A12 date: 03/2017). I understand that Dell/Alienware doesn't...
View ArticleBroadband and Wi-Fi keeps dropping
HelloWe have signed new contracts at 3 of our restaurant sites with BT and they have sent us new routers - BT Business Smart Hub 2. Facing endless issues with connection dropping and WIFI devices not...
View ArticleRe: BT broadband renewal pricing game
the classic BT broadband pricing tango — starts with a gut-punch renewal quote and ends with a magical "loyalty discount" once you threaten to leave. It’s like they’re banking on people being too busy...
View ArticleMoving from Residential full fibre with DV to Business with phone (DV?)
Hi everyone. I have just had BT full fibre 900 with DV installed and we are quite happy with speeds averaging 850Mbps / 105Mbps. BT did mess it up with the porting of our 25+ year old landline number,...
View ArticleRe: Broadband and Wi-Fi keeps dropping
Hi, I'm sorry to hear all this. Could you have a look at this help video and information our tech team put together for issues like this: Fix broadband connection problems | BT Business Can you let me...
View ArticleRe: Broadband and Wi-Fi keeps dropping
It really sounds like the new BT Business Smart Hub 2 units might be struggling, especially in high-interference mall environments. If performance drops after support tweaks, it could point to hardware...
View ArticleORDI request
Hi, I made a complaint QIS688714 with open reach on 11th April regarding an ORDI request for ONT provisioning data misalignment—still unresolved after nearly 3 weeks. How should I contact them or...
View ArticleRe: ORDI request
Hi karthickj This forum is for BT Business customers, we are unable to assist with queries about Openreach. You can find their contact page here. Your service provider will have points of contact also.
View ArticleHi Beth M help re but orders getting nowhere fast
Hi Beth need helpPlaced an order on 3 April for Fibre 150 EssentialI was told Order was good and open reach would come and install the line on 16 March. I waited but they never showed up..I was then...
View ArticleRe: Hi Beth M help re but orders getting nowhere fast
Hi Fishmon I'm sorry to hear of the issues you've had with this order. Can you please send over a private message so I can safely take some more details? You can do this by clicking on my username and...
View ArticleRe: Hi Beth M help re but orders getting nowhere fast
Private message just sent. Thanks
View ArticleRe: hannahc1 can you message me
Hi Rosequartz If you look at our Contact us | BT Business page this can help with contacting our technical team.Thanks
View ArticleGuest WiFi stuck at activating … can’t get through to anyone sensible at BT...
Why oh why is it so damned hard to speak to someone at BT? We are a charity community centre and have just migrated our broadband across to BT Business. The install and activation went mostly OK but...
View ArticleRe: BT Business Complaints Procedure doesn't work
I'm really sorry to hear about your experience — that sounds incredibly frustrating and stressful. Given that BT has already confirmed twice that there is no outstanding debt, yet the issue persists...
View ArticleWifi 7 hub?
Hi there I currently have bt fibre 500, and as a business customer use the Bt home hub 3. I wanted to upgrade to a WiFi 7 router, maybe something like an Asus Rt-Be88u. But someone said digital voice...
View ArticleRe: Guest WiFi stuck at activating … can’t get through to anyone sensible at...
Hi, can I please double check how far along the process you got: With the password we emailed to you when you first joined us, log in to My Account.In Manage your services, under Broadband and wi-fi,...
View ArticleRe: Unifi UXG Lite & BT FTTC Connection
I'm not sure if I'll be much help, but I have FTTC and when I switched to UniFi I had a USG3. I bought an old BT Broadband modem from ebay and plugged that into the incoming line, then the USG3 WAN...
View ArticleRe: Wifi 7 hub?
Thank you for the reply, David, very much appreciated. I would like some help and guidance setting up in bridge mode if you don't mind? I have seen the option in the hub manager but wasn't 100% sure if...
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