As I sit here typing, I am using my mobile to call BT business help. I can't use my expensive new cloud phones, because my new infinity broadband doesn't stay connected for long enough to be certain of completing my call.
My nightmare with BT services just gets worse and worse. I have billed for £600 for items and services that I haven't had, I have been billed for items that we were told would be free of charge, and if nearly £1000 worth of bills that I shouldn't have isn't enough, the 'services' that I am being billed for don't work for most of the time!
I am losing business, as for at least 50% of each day, the cloud based phones don't work, I can't call out and customers can't call in. I am unable to do my accounts as they are cloud based, and my internet only works for 10-15 mins before going down, and then takes anything up to half an hour to come back.
I cannot run a business like this. Please can someone tell me what I can do about this? I am at my wit's end!
BT, I would like response!