BT sent lots of people in my village an email alerting everyone of Infinity now being available. Lots of my neighbours including me signed up. Some of us had to re-start our bundles just for this and ALL of us were promised that we would be connected within 5 days.
My neighbours then started telling me that BT had deliberately mis-sold the Infinity line when it was not going to be ready for a good few months more. BT were simply trying to get all the orders knowing that the orders could not be completed.
There are a lot of people who are angry with BT for mis-selling Infinity.
Can someone please suggest which relevant authority needs to be alerted to investigate BT mis-selling?