Hi,
I have had a similar problem, I live in a new build property and when purchased i was advised it was a fibre area only; which i was fine with. After contacting BT, they said they could supply me with Phone and Braodband but copper only, after an engineer came out they told me they were unable to offer this as no cables were down. So i tried SKY who offered me the same, then to be told i am definietly in a fibre area and more specific the openreach engineer pointed out it is a FTTP service only and SKY do not currently offer this.
When i contacted BT last night they said i cant have FTTP or any other type of Fibre as on the system it shows up as copper only.
Can some one help??!! All i want is Phone and Broadband, what is available on FTTP?