Hi Burkem5,
Thank you so much for your answer, there is one slight problem, I'm a complete dunce when it comes to technical issues.
Where would I find the information you are talking about, as all I have been able to come up with is the below and I know that's not it.
IPv4 address: 192.168.1.8
IPv4 DNS Servers: 192.168.1.1
Manufacturer: Realtek
Description: Realtek PCIe GBE Family Controller
Driver version: 8.1.510.2013
Physical address: 90-2B-34-73-3F-65
Thanks
Deb