Good Morning Mark
Thankyou for your response I am sure you can appreciate my frustration as it has been a few years now.
I have even tried sitting infront of the pc in the house in total darkness with everything switched off in the house and still get disconnected at 7pm approx....the light doesn't go off on the router but I still get kicked
My most recent call to the help desk describing how I thought it was a rein or shine problem which I have mentioned on a number of occasion was in January but bt only sent out a normal engineer at 9am on the 19th January in the morning to do a line check that obviously came back fine
I would really appreciate your input to progress this further
Thankyou for your response I am sure you can appreciate my frustration as it has been a few years now.
I have even tried sitting infront of the pc in the house in total darkness with everything switched off in the house and still get disconnected at 7pm approx....the light doesn't go off on the router but I still get kicked
My most recent call to the help desk describing how I thought it was a rein or shine problem which I have mentioned on a number of occasion was in January but bt only sent out a normal engineer at 9am on the 19th January in the morning to do a line check that obviously came back fine
I would really appreciate your input to progress this further