Re: Eiligibility or misselling of Unlimited Infinity Broadband + UK call...
Additionally does the type of connection make any difference FTTP vs FTTC?
View ArticleIP blocked
Hello, I have a problem with a blocked IP.My Question: How do I get this resolved? Who do I contact? I have traced the issue to a BT NET hub at 213.137.183.100 could you look into this or advise who to...
View ArticleChanging from Fibre back to ASDL as my line can’t have fibre
I have recently moved from Bt residential asdl to Bt business under the promise of Fibre broadband. Following switch speeds are lower than before. It appears my line can’t/ doesn’t support fibre. I now...
View ArticlePort Forwarding on Business Hub 6
Hi,I recieved my new BT Business Hub 6 today, got most of it set up only to find that I can only create one port forwarding rule for port 80 and point it at one of the static Public IPs so I am unable...
View ArticleRe: Port Forwarding on Business Hub 6
Hi Lloyd Very sorry for the delayed reply. Please see our SmartHub guide whic hmay be of assistance with the Port Forwarding - if you have no joy with this I would recommend giving our technical team a...
View ArticleRe: Business Movers Don't Always Move You - Beware
The Packers and movers services are presently accessible at a cheap and best cost in all Dubai, UAE communities. in addition, They are giving the wellbeing and protection to their client's...
View ArticleParental Control
We have a BT Business account and use this to provide internet access at my tennis club. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops)...
View ArticleRe: Parental Control
Hi MysteryMan Welcome to the forums! Unfortunately the business routers would not have these options, only the residential routers would let you parental control the connections. Are you looking to set...
View ArticleRe: Parental Control
I am not familiar with the "Guest WiFi" option, so, do not know answer to your question, sorry! We have a PC that is connected directly to router, via a cableWe want to allow members to access the...
View ArticleRe: Parental Control
Just read up on Guest WiFi and this sounds like it will do what we want as it says it blocks anything "illegal", so, I assume that covers porn and any stuff you would rather a child didn't access - is...
View ArticleRe: Parental Control
Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Unfortunately there is no way of setting it up those controls on a Business...
View ArticleRe: Downloading New Apple OS from App Store
This was not the case exactly while I was downloading the app, I was trying to download the app from and via the same router but different model and resetting somehow managed to solve my issue and now...
View ArticleRe: ADSL Fault - Going Round in Circles - Help Please - Specialist Required
The line burst into life after intervention by someone at the "Cease in error Desk". Months of downtime.... Embarrassing level of service by BT....
View ArticleStatic IP confusion
Hi, I have BT business broadband with 1 static IP address. When I use whatismyip.com it shows the following line ISP: BTBUSINESSSTATIC-AGG-56 When I check the router advanced settings it shows static...
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Re: Static IP confusion
Hi Dave Sorry for the confusion - this is something that pops up a lot. When you access your router settings page and it says that Static IP is not active, this is the way it should show. It would only...
View ArticleBoost Wi-Fi Coverage?
Hello I have recently moved in to a new premises and I am having some issues with the wireless connection. I think my broadband is fine, it works when I am nearby it – but we have 4 floors. Would...
View ArticleRe: Boost Wi-Fi Coverage?
Hello Bob Sorry to hear you have had trouble with the wireless connection. There are a few things I can recommend – firstly make sure that the router is raised off the ground and that it is not too...
View ArticlePDQ Connection?
Hello Is it OK to put a PDQ Machine onto a broadband connection as well as the internet as I would like to connect PDQ Computer onto broadband and keep the phone line dedicated to telephone? Any advice...
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Re: PDQ Connection?
Hello Kelly You should be able to connect this to the broadband – usually it would connect via the Ethernet ports on the back of the router, and you should be able to use internet at the same time. You...
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