Re: Additional IP addresses cost
The OP was asking about static IP Addresses in regard to FTTP not FTTC which you seem to be referring to with your reference of a 22MB/3MB service. When I originally signed up for FTTC it was called...
View ArticleRe: BT Businness dashboard not working.
Thanks Kelper. I'll need to get this raised with our IT team so that they can check why your hub and broadband service isn't linked to your online account. Would you be able to send me a private...
View ArticleHow to exit or disable bridge mode
How to disable bridge mode After experimenting with bridge mode I wanted to enable the router again.But there is no obvious way to do this unless you have a router connected to the hub.The hub’s DHCP...
View ArticleHow to exit or disable bridge mode (Business Smart Hub)
How to disable bridge mode After experimenting with bridge mode I wanted to enable the router again.But there is no obvious way to do this unless you have a router connected to the hub.The hub’s DHCP...
View ArticleRe: How to exit or disable bridge mode
Click Logout at the top right. Connect your personal router to any of the Ethernet ports. If you would like to use your router capabilities in the future, log into the Admin Tool and navigate to...
View ArticleRe: How to exit or disable bridge mode
I wasn't asking! I was explaining how to do it for the benefit of others. 😉The Business Smart Hub does not have 'Admin Tool' or 'Gateway' in the menu; are you referring to a different hub?I've edited...
View ArticleRe: How to exit or disable bridge mode (Business Smart Hub)
Yes licquorice, absolutely definitely a home hub. The option to enable bridge mode is not there in the menu unless I change the address
View ArticleBT Business not activated on date - stuck provisioning
My broadband was due to be activated yesterday and is stuck in "provisioning" when I check in the app for the order status.I have my router and IP phone but have not been provided with and phone number...
View ArticleRe: BT Business not activated on date - stuck provisioning
Keep checking this page as a mod may help soon. At least one mod is active today....
View ArticleRe: BT Business not activated on date - stuck provisioning
Thanks for the reply.I saw the status lights page and I have tried replugging in all the cables + rebooting the open reach box first thing
View ArticleRe: BT Business not activated on date - stuck provisioning
I'm just sorry that no one from BT answered youand now you have to wait until Tuesday. Can you get hold of a 4G modem? Or use your mobile as a hot spot?
View ArticleCharged Me for BT's Missed Appointment
I recently had BT Fibre to the Premisis installed. It took two attempts, because the first time, the Open Reach engineer simply did not turn up.Despite promises to the contrary, I've now been charged...
View ArticleRe: Charged Me for BT's Missed Appointment
The best way is via this forum. One of the mods will normally step in by asking you to send a PM with some details. But the mods might not be online until Tuesday.
View ArticleRe: BT Business not activated on date - stuck provisioning
The 4G hybrid thing has pretty poor connection where I am which is fine as it wasn't a reason why I went with the package.I'm very fortunate that I'm not currently fully moved into the address so I...
View ArticleRe: ROUTER DROPPING SIGNAL
Hello Herminio56If the Wi-Fi router dropping the signal , try turning them off and then on again.Unplug the router's power cords from the power outlet for 15 seconds.Plug the power cords back in.Check...
View ArticleRe: BT Business not activated on date - stuck provisioning
Hi mkempster22. I'm sorry to hear about this. Would you be able to send me a private message? I'll need to take some account information and then I can look into this for you.
View ArticleRe: Charged Me for BT's Missed Appointment
Hi MikeyB. I'm sorry to hear about this. Would you be able to send me a private message? I'll need to take some of your account information so that I can look into this further.
View ArticleRe: Charged Me for BT's Missed Appointment
wrote:I recently had BT Fibre to the Premisis installed. It took two attempts, because the first time, the Open Reach engineer simply did not turn up.Despite promises to the contrary, I've now been...
View ArticleRe: How to exit or disable bridge mode (Business Smart Hub)
Enter the default username and password: From the left-hand column, select Gateway > At a Glance.Next to Bridge Mode, click Enable.A message appears stating "WARNING: Enabling Bridge Mode will...
View ArticleRe: How to exit or disable bridge mode (Business Smart Hub)
Which equipment are you using since none of these menu items are familiar? I have asked you this once already.
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