Funny and Ironic Broad Band speed!!
I have contacted BT regarding my extremely slow broadband connection, and they suggested that I use the spped checked, however the speed checker tells me that my internet connection is too slow to use...
View ArticleRe: How do I order a specific phone number
I am also looking for specific numbers for businesses if you can help me out.
View ArticleRe: Infinity 2 very slow with a Sonicwall
This is an old post I know, but just in case folk are still revisiting this thread for a solution: Try redcing the MTU on the WAN interface to 1412. This should resolve the performance issues
View ArticleSlow broadband around 8/9pm
Theres a problem with our Broadband speed where it goes slow around 8/9pm GMT (peak times). - Have phoned more than 7 times to BT support and get put through to 1st line which basically go through the...
View ArticleBT BUsiness Infinity!!! ha ha dont make me laugh
so, we ordered BT business inifity fibre optic for our small business on the 2nd of april, not sure when it will be installed...but then again BT dont know either!! laughable.initially we were given a...
View ArticleRe: BT BUsiness Infinity!!! ha ha dont make me laugh
It is Openreach who operate and maintain the network it will be them who need to carry out the survey before service can be provided
View ArticleRe: BT BUsiness Infinity!!! ha ha dont make me laugh
That is just a pathetic excuse rolled out again and again. The OP's contract is with BT and they should be kicking the backsides of their sub-contractor Openreach to get the job done.
View ArticleWhy can't BT learn how to communicate with their customers?
Bear with me this is a long episode of poor communication and or incompetence.On Feb 12 th I ordered FTTP, I was informed it could take 10-15 days and a survey was needed to check on the install, given...
View ArticleRe: Anyone using Vodafone Suresignal?
Does the Business Hub 5 solve the Sure Signal issues?
View ArticleInstallation concerns
Hello, we are due to have business broadband installed this week (Tuesday).The previous tenant used BT and there are two faceplates installed already in our office which I assume is why we don't need...
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BT Infinity evening and weekend speed drops
Hi, I have a BT Business Hub 5 and Infinity package. My connection during the working week in the day is usually around: 27.95MB/s down, 4.63Mb/s up and a ping of around 20ms. Often in the evenings and...
View ArticleBT Business Broadband Usage
Hi all, Any idea how you can view your user's internet usage from a VP account level - we have ~ 13 accounts, and we don't seem to be able to look at the usage and yet we get excess usage charges each...
View ArticleRe: BT Business Broadband Usage
Hi CerebralUK, If you email your query to liteusage@btbroadbandoffice.com with the details of the 13 lines and they can look at and advise for each line. regards Markp
View ArticleSwitching off selected devices
I hope someone can help. I have been told that I can switch the Internet off various devices at set times during the day, i.e. my son's X box so that he dosen't spend all night on it. I have a home hub...
View ArticleRe: Switching off selected devices
Hi kaznpaul, I am not sure if the home hub 3 as this functionality, as this is the business forum. I do know that the Business Hub 3 is not able to do this. If you contatct the home broadband team...
View ArticleSupport when using own router on Infinity for business?
I've been installing and specifying BT Infinity/MPLS Superfast ever since its been available. The issue we've always been told is the BT kit must be used on the line to be supported, so previosly this...
View ArticleRe: Support when using own router on Infinity for business?
Hi there, You can certainly use your own VDSL modem. We have no problem with that. That said if the end user has an issue which requires a change to the router settings we will ask for the end user to...
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Need Desperate BT Infinity Help
Good Evening everyone on the forum. I need some serious help - We have moved to the centre of Birmingham, near one of the busiest business areas and we were told when we ordered our BT infinity we...
View ArticleRe: Need Desperate BT Infinity Help
Hi BW1983, I have sent you a private message asking for some details to allow me to double check the systems to see if fibre is available for you. Markp
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