VPN Problem blocking large UDP packets
Hi, I am seeing a problem that is stopping VPN (IKEv2) from out BT Infinity via a BH 5 to our leased line. Looking at the logs on the client and server, the client (Microsoft VPN) is starting the...
View ArticleBT Business Hub 3.0 - where do I find connection stats
Trying to find line speed, noise margins and all the other interesting stats related to my Infinity connection.Using the Business Hub 3, from the management interface I browse to -Settings- Advanced...
View ArticleRe: • • Having issues setting up pop emails with the domain name...
No still not working, the issue seems to be with our router.This can be accessed using a 3G signal or through other internet providers
View ArticleRe: BT Business Hub 3.0 - where do I find connection stats
Hi Flaggers, Within the BT routers you are not able to see the SNR figures for your line. Why are you looking to get this information? Mark
View ArticleRe: BT Business Hub 3.0 - where do I find connection stats
I have intermittent connection issues on one of my Infinity lines, few times per day the connection will either drop where web addresses take 20-30 seconds to resolve, and not everytime but sometimes...
View ArticleRe: BT Business Hub 3.0 - where do I find connection stats
Hi Flaggers, if you contact them helpdesk they might be able to get this information for you, I know we can get it for ADSL lines not sure about Fibre(infinity) lines. Mark
View ArticleFTTC Slow upload speed
Hi, wonder if anyone can assist me? I had FTTC 40/10 Business infinity installed in November, it took over 1 month after my ADSL line was switched for me to receive a service as my account had not been...
View ArticleOrdered broadband upgrade 14 Oct still waiting constantly fobbed off...
Can someone help us?We are a manufacturing company and ordered an upgrade to Fibre broadband on 14 October. We have been chasing it up and keep getting fobbed off. the original order was somehow...
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Re: Port forwarding is not working - Home Hub 5. Tree days ago was working...
PC's Firewall is off from the first time i start using PC Because i operating whit many programs and it's handy for me to keep firewall off
View ArticleBusiness Hub 5 at home
Hello I have a Business Hub 5 and I wanted to know whether I would be able to use it on my home network. I understand that the main difference to the home hub is to do with the business hub using a...
View ArticleRe: Business Hub 5 at home
Hi Awood22, With the business hub 5 you would need to change the login detiails that are in the Hub5 form your business details to your homw broadband details, other than this it will work on your home...
View ArticleRe: Ordered broadband upgrade 14 Oct still waiting constantly fobbed off...
Hi Angpringle, I am sorry to see you are having a problem in upgrading to fibre broadband, if you can send me a private message with your contact details and details of the line in question I can...
View ArticleCyber Essentials questions - Business Hub 5
Hi There I have Hub 5 for business and I'm trying to get Cyber Essentials certification for the business. I've got nearly all of it covered but the following two points are proving difficult to answer....
View ArticleExperience so far
Hello,My experience so far is not good, engineer was supposed to visit yesterday to activate fibre but never turned up. Phoned BT was told the guy would contact Openreach and contact me back, he...
View ArticleRe: Experience so far
Hi Computery, I am sorry to see your engineer missed the appointment, if you can send me a private message with your order details I can contact the order management team to find out what happened. Mark
View ArticleRe: Experience so far
Hello, I sent you the details. This shouldn't be so hard, there is already an active phone line and fibre connection so this should just be a case of moving this from TalkTalk Business equiptment to BT...
View ArticleRe: Windows VPN client trouble with L2TP and IPSEC
I have had the following reply from netgear support when trying to troubleshoot the VPN connections through the Infinity connection. "contact your ISP and ask if the modem connected to our router has...
View ArticleRe: Windows VPN client trouble with L2TP and IPSEC
If there is NAT traversal enabled it's not something you can change. I've never seen a setting for it so I doubt very much there is one. If you're using a hub 3 with fibre then you should also have an...
View ArticleRe: Windows VPN client trouble with L2TP and IPSEC
Yeah i thought that chasing down NAT Traversal seemed like a bit of a side quest.Yes I have an openreach modem -> BT Hub3 -> Netgear FVS336gv3 I also tried taking out the hub and using the...
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