Re: Help please: BT Business Infinity broadband order still incomplete since...
HI Thanks for sending the private message I have now passed the details over to our orders team to investigate what the problem is with the account. Markp
View ArticleRe: Help please: BT Business Infinity broadband order still incomplete since...
Hello Markp, Thank you for your support. I am still waiting for BT team to contact me and come up with a solution. in the mean time, is there a contact / link to customer service complaints, please?...
View ArticleRe: Draytek 130 and pfsense
OK, its been a few days and now I am all up and running I thought I would add some instructions in here that got me all setup and going. These instructions were good for my setup where I have 13...
View ArticleRe: Help please: BT Business Infinity broadband order still incomplete since...
Hi DocVidu, I am sorry no-one has got back to you, I will chase them up for you. Here’s a link to the complaint section of our contact us pages, where there are a number of options to get in touch...
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Guest Broadband
Hopefully someone will be able to advise me on the following issue: Overview:I am trying to setup a physical guest network, not a virtual one. The plan is to completely segregate guests from my private...
View ArticleRe: Guest Broadband
Not sure if this will help you and be of benefit but take a look at http://www.teamwifi.co.uk.I know their system is plug and play and separates guest traffic from your private network. You also get to...
View ArticleSevenoaks - exchange enabled for Infinity but not supplying the service
The Sevenoaks exchange has offered Infinity for quite some time and it is offered everywhere except the main town area - specifically the High Street, this being immediately next to the exchange. There...
View ArticleRe: Sevenoaks - exchange enabled for Infinity but not supplying the service
Hi Spooky As far as I no there is nothing anyone connected to this forum can do or tell you further, but you can contact Openreach to ask them...
View ArticlePort Forwarding and Routing
Hi, After the BT network failure back in February I have been having major issues with staff connecting to internal web servers. Its very strange and doesnt seem to be anything to do with my firewall...
View ArticleMy BT Business Fibre Broadband Infinity order is still incomplete since 02...
Hello All, Please advised where can I get help to complete my Infinity order placed on 02 Nov 2015? What are my rights and what should I do next? I lost count how many times I contacted BT Business,...
View ArticleRe: Worst EVER customer experience from BT Business.
If my ISP was Plus net then why would i be complaining about BT???? DOH!
View ArticleWhole Sussex village still cut off by BT engineers
31/3/16. The village of Elsted in West sussex(GU29) survived the storm( Storm Katie 26th-27th 0f march) and all it threw at it and despite the phone poles being blown over due the fact they were...
View ArticleRe: A minefield of incompetence . . . .
ive had no infinity for 3 weeks now each time i call bt support im told the same thing its a problem at the exchange or line fault ??my security camers wont work for the house etc i was told the...
View ArticleKeeping btconnect email addresses when moving to residential broadband
HiI have a BT business total broadband package that was originally provided by my work but i now pay for. I have a separate domestic BT line rental and unlimited evenings & weekends call package.Is...
View ArticleRe: Keeping btconnect email addresses when moving to residential broadband
Hi Briancoomber it is possible to tranfers your business phone and broadband over to a home/domestics account, but you are not able to transfer the the Business (@btconnect.com) email address. This is...
View ArticleRe: Keeping btconnect email addresses when moving to residential broadband
Thank you for your response, please can you let me know how I purchase the hosting pack that you refer to and how much is it?
View ArticleRe: Keeping btconnect email addresses when moving to residential broadband
Hi Briancoomber, A hosting pack is £6 a month, you can contact sales to get it added to the account, or if you want you can send me your broadband details through a private message and I can resond to...
View ArticleRe: Port Forwarding and Routing
Brilliant .. You are currently number 16 in the queue.You should be connected to an agent in about 23:54.The average amount of time a customer has to wait is 28:11. been on for 20 minutes now This...
View ArticleRe: Keeping btconnect email addresses when moving to residential broadband
Did you receive my Private Message?
View ArticleRe: Keeping btconnect email addresses when moving to residential broadband
Hi Briancoomber, yes I have and I have looked at the account and replied too you. Markp
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