Re: Please Help - Noisy business line, no Internet, VERY POOR SERVICE from BT
Hi, Can you Private Message me the phone line numbers in question and the full install address so I can d some investigating? REIN is not a problem anyone wants to have since it is normally down to...
View ArticleRe: Please Help - Noisy business line, no Internet, VERY POOR SERVICE from BT
HI Simon, Thank you so much for this, can't begin to tell you how much I appreciate your time. I am actually hoping it's not a REIN issue but it looks likely. The reason I say is that I have graphs of...
View ArticleRe: Please Help - Noisy business line, no Internet, VERY POOR SERVICE from BT
Hi milonic If you send me the line details via a private message I can get the lines tested for you. markp
View ArticleRe: Throttling broadband and followed by a sales call to upgrade to fibre.
Sounds more like congestion issues no ISP deliberately throttle a user
View ArticleRe: Worst EVER customer experience from BT Business.
I find it so demoralising being a BT customer as the customer service is atrocious and rude, almost non existent. I've complained several times about the poor standard. Nothing ever gets a reply. This...
View ArticleRe: Faulty Hubs dragging speeds down ...
hello i am a new user can you tell me about bt hub?
View ArticleBusiness Hub 5 with Asus RT-AC87U
Hello I am growing increasingly frustrated withthe hub's poor wifi conections. I have the mentioned Asus router and wanted to know how I correctly set up the BT Hub to use this router for the wifi...
View ArticleSolid Wood Furniture UK
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View ArticleSolid Wood Furniture UK
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View ArticleDSL Upstream limited to 446kbps
Hi We have a business ADSL2 line. Currently the Upstream profile has limited to 446Kbps, noise margin is over 30db so there is plenty of room for improvement Is someone from BT able to check why our...
View ArticleRe: Broadband drops out every evening
Mine drops out between 3-4pm and as for contacting them , not a chance in or out of office hoursthere as bad as NTL nowcumbriasmithy wrote:My broadband fails almost every evening between 10 and 11pm,...
View ArticleRe: Broadband drops out every evening
Just yesterday I managed to chat online to a BT business faults team member. He tested the line and discovered a potential fault, so an Openreach engineer visited today and after testing the line he...
View ArticleRe: DSL Upstream limited to 446kbps
Is there anyone from BT that could help here? I would call the help desk. But from previous experience they normally don't know what I'm talking about with these kinds of issues
View ArticleRe: DSL Upstream limited to 446kbps
Hi dlwood, depending on your line length and quality 446K for upload could be correct for your line on and ADSL2+ package, if you send me your broadband line number via a private message I can check...
View ArticleRe: DSL Upstream limited to 446kbps
Hi dlwood I have looked at your line and your lines profile I can see no issues with it. I am afraid the line can only support 446K upload. markp
View ArticleRe: Intermitent disconnections on BT Infinity
18:59:46, 15 May.CWMP: HDM socket closed successfully.18:59:46, 15 May.CWMP: HTTP authentication success from pbthdm.x.x.x18:59:46, 15 May.CWMP: HDM socket opened successfully.18:59:45, 15 May.CWMP:...
View ArticleRe: DSL Upstream limited to 446kbps
Thanks for checking Mark, thats much appriciatedWould you be able to tell me what the attanable rate and maximun speed is showing on the DSLAM? The reason i ask it that from our end we are showing the...
View ArticleRe: DSL Upstream limited to 446kbps
Hi Dave, I have had the helpdesk run a status check on your line, at the moment the SNR on your upload is 11.5 with the router getting a speed of 446K and an SNR of 16.8 on the download with a speed of...
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