I can't upgrade our broadband to fibre because apparently we have a silver address (I'm currently with TalkTalk).
I had an Openreach engineer onsite a few months back who verified we have the capability to have fibre, my neighbours have fibre but we can't upgrade because of this silver address thing.
How do we get this sorted out?
Our business has been at this address for 16 years, in the past we have had 2 telephone services provided by BT. The previous business on this address had a telephone.
I've fired off emails to Openreach but have been completely ignored, I've phoned Openreach with this promise of a call back but it doesn't happen. This is a rediculous sitituation and I need help getting this sorted out.