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DLM Reset

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I am having issues with getting the support to understand I need a DLM reset.

 

Please find below statistics which may be needed in addition as part of a request to Openreach.

 

I cannot say for certain how long this has been this slow, but i'd expect months. We have installed a Draytek 2862 to check the DSL stats that are provided below. (This is a VDSL line)

 

For information, We also have two other fibre broadband connections coming down the same line from Openreach.

 

Both of these reach 35MB without issues.

 

        Type:VDSL2
        Hardware:Annex A
        Running Mode:17A
   
Line Statistics
     
 Downstream            Upstream                
Actual Rate10000Kbps4296Kbps
Attainable Rate32792Kbps6524Kbps
Path ModeInterleaveInterleave
Interleave Depth00
Actual PSD1. 6dB10. 2dB
 
 
 Near End                 Far End                   
TrellisONON
BitswapOFFOFF
ReTx0 0 
SNR Margin11dB9dB
Attenuation24dB0dB

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