Hi kmeanderson
Sorry for the delayed reply. Have you contacted our helpdesk in regards to this issue? We would need to check what the line profile is from our end, fix that if it is wrong, and in addition get a full test run from our systems to figure out why you are unable to maintain a stable broadband connection. It may be that we require an engineer to get this resolved.
If you PM me you broadband telephone number, as well as your business name, address and postcode I should be able to check your profile for you. To raise a fault on your line you would call 0800 800 154 or contact us via livechat.
Regards
Ryan