No broadband or phone for more than two weeks

Hi

Someone called from BT on 24th Feb 2020 to say my BT contact ends tomorrow (25.2.2020) need to renew and I did that over the phone. Next day they cut my broadband and the following day my landline. They say there is a problem with order and cancelled it. Now more than two weeks and they have no when the services are going be restored. They say now they are following it with BT openreach. I am out of business for two weeks now and not sure how many more. 

The completion date changes everyday to next day. BT support always say the case handler will call back and he never does. I am very frustated and they brought my business to closing stage. Is there anyone who can help?