Re: Worst EVER customer experience from BT Business.
Hi PhilThompson, Sorry to hear of these issues. However as Plumly has advised If your ISP is Plusnet you need to direct the complaint to them, they in turn will raise the complaint issue with Openreach...
View Articleerror when accessing internet gateway.2wire.net/xslt
Has anyone come across the error message above as I can't access the internet at all ?
View ArticleRe: Upload speed Not what is expected
Did you every get a solution to this?I have the same problem. Moving my ADSL to BT halved my upload speed. With my last ISP I was on the old style 20:1 ratio IPStream product that had 832Kbs upload....
View ArticleRe: WIFI Extended to Garden Shed
Masterhalifax wrote:Good Morning, i have a large garden with a shed at the bottom, my wifi doesnt register down there. Approx 80 meteres away from my router. is there anything i can buy to help me get...
View ArticleMAC codes no longer required
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband...
View ArticleRe: Worst EVER customer experience from BT Business.
I to have a major issue , I moved to my current address over ten years ago because at that time the Broadband was acceptable, I buy and sell heavy open cast mining equipment internationally, But over...
View ArticleConstant random doubling of services applied to bills
I am told that I am not alone: I have Business Broadband on top of a residential BT line for a home office.Trying to speak with BT when (every few months) something goes wrong with my billing, because...
View ArticleRe: Constant random doubling of services applied to bills
Hi JF_Uk. I have removed your account numbers from this thread, please can you kindly refrain from posting your account detials on a public forum. With regards to the billing issues, please can you...
View ArticleRe: Connect Samsung TV USB - help!
I have not got BT tv but have a Sony Bravia with a LAN port can I use my home hub connection and how???
View Articlewifi connection
I have a BT package with unlimited Broadband but not BTtv. I have just bought a Sony bravia with a LAN port can I connect wirelessly with my BT home hub or do I have to have a wired up connection and...
View ArticleRe: wifi connection
Hi Josspross, You can connect this to our home hub, all you need to do is to connect one of the numbered ports on back of rout (1-4) and connect this to the lan port of your TV. With regards to the...
View ArticleRe: Connect Samsung TV USB - help!
Hi Stileway62, To connect using WPS, just select the option on your tv then press the WPS button on the BT Hub, the wireless light should start flashing and this should connect automatically. Kind...
View ArticleDisable the automatic http redirect on connection loss
We have a Bt Business Hub 5A (4.7.5.1.83.8.200). Where can we disable the http intercept/redirect which occurs when the broadband connection drops? We have several web-services which run 24x7 and the...
View ArticleRe: Disable the automatic http redirect on connection loss
Hi Hovis, I am sorry to say but there are no options to diable this feature. If you are still having issues with your connection, please can you send myself a private message (click on my name then on...
View ArticleBT Business Login help?
Hi. My company has been using BT Wifi for many years now. When I try to login to a BT Wifi hotspot it asks for a login and email address otherwise I have to pay. I am not aware of ever having been...
View ArticleRe: Hotel surrounded by FTTC but cant order vai BT, Openreach say I can
What is your PSTN Line number?
View ArticleVirus infected PC on network - how to stop
Today I checked the Event Log in the BT Hub Manager for my BT Business Hub 5 and found something rather odd. It seems that every few seconds a UDP connection was being opened and then immediately...
View ArticleRe: Hotel surrounded by FTTC but cant order vai BT, Openreach say I can
Hi howardrussell if you can send me a private meessage, with the phone line number(s) and contact details I will have a look at the line and the account to see if anything can be done to get you FTTC...
View ArticleInfinty .. Given then taken away
This has been one of the most frustrating weeks. BT gave me infinity and a line then canceled it and now I canonly get normal speed ! No one has a clue in BT what is happening nor why I had infinty and...
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