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Opening ports for a VPN

Hi, I'm the IT elf for a friends company. He wants him and his staff to be able to access a particular PC which he uses as a server of sorts (W8.1 Pro), it's more a place where all the documents are...

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Not allowed Infinity 2

I was very happy when my exchange & cabinet were upgraded to FTTC this week, but when I placed my order with BT, they would only allow me Infinity 1 and not Infinity 2. They say this is because my...

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Re: Fibre gets progressively slower over time.

No one?

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Re: Fibre gets progressively slower over time.

Its a difficult one too be honest and probably worth a call into the Helpdesk, as with slow speeds generally the Dynamic Line profile will set the Speed your ADSL service gets a reboot of the Equipment...

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BT Business Hub 3 is useless

Can anyone help so I don't waste hours of valuable time on the phone with BT. I have ADSL and a BT 2701HGV-C router which would occassional slow and/or freeze. After the last fault and some time on...

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Re: Fibre gets progressively slower over time.

It's not ADSL though, it's the Business Fibre (Premium) service

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Re: BT Business Hub 3 is useless

DSS wrote:Can anyone help so I don't waste hours of valuable time on the phone with BT. I have ADSL and a BT 2701HGV-C router which would occassional slow and/or freeze. After the last fault and some...

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Re: BT Business Hub 3 is useless

Alright DSS I've was using a Hub3 for a long time and it seamed fine but then i never really done much more with it then connect it up to 5-6 devices (2 ethernet, 3-4 wireless) I switched to a Hub5...

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Re: Fibre gets progressively slower over time.

Sorry typo, :-), the Principle around the DLM profile is as far as i can tell the same with the two , One can just set a higher Profile then the other 

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Re: Fibre gets progressively slower over time.

Ahh thanks I'll give them a call at some point

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Some devices won't connect

Lately some of my devices won't connect to my bt wifi eg.. Sky, xbox and visitors phones. My phone and other devices automatically connect but even when I enter the password on the other devices they...

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Re: BT Fibre/Infinity - Guide to using your own router

I'm keen to move away from the Home Hub 5 to an OpenWRT based unit, loads of reasons.... We currently have BT Infinity which arrives in the house over copper (FTTC).  If I invest in one of the white BT...

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Re: BT Fibre/Infinity - Guide to using your own router

Hi all. Ok Hope this helps some of you  I had problems with Infinity HH5 and multiple packet drop outs. I could not get the app that accompanies my network streamer to work properly, my ipad and phone...

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Re: Slow/unusable internet and poor customer helpline service

 If you're getting slow speeds always there are three broad possibilities: there's a major fault in your area, something has changed in your premises, which is causing your broadband to run more slowly...

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Videocon Telecom comes up with LOWEST & UNMATCHED TARIFF in Haryana.

Videocon Telecom, the versatile, friendly and dynamic telecom brand of the $10 billion worth Videocon Group continues with its ‘Saste se bhi Sasta’ customer promise by offering the LOWEST &...

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Worst EVER customer experience from BT Business.

OK - so I manage an Outdoor Education Centre in Argyll - we rely heavily on the Internet to communicate with our customers, and this is the most busy time of year for us. We're a charity - we make real...

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I need to find my broadband password

Hi,I am told that we could use BT-Wifi when we have a business broadband account,so I am trying to set this up for one of the director but I can't seem to get the password anywhere, tried calling BT...

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Re: I need to find my broadband password

Hi Robert,  the username and password for BT Wifi, is the primary email address for the BT Broadband account,  thanksPlumly

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Re: Worst EVER customer experience from BT Business.

If your ISP is with plusnet, you have an agreement with Plusnet to Provide service so you should be directing your complaints through them  Yes Plusnet bought the service through BT Wholesale, but that...

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Re: Live Chat Contact

I wish to have a copy of a contract for telephone number 01773 810664 EM 2489 0928

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