What concerns me most about this forum, is the number of topics that clearly say from their title alone that the threads are not about minor technical issues, but about the very poor standard of customer service. Sure, technical things occur, and there are bound to be discussions about them. But it is deeply concerning how many topics say things lke "DO NOT USE BT" in the title, and give examples of their atrocius customer service.
Its further concerning how little (i.e. none) response their is from moderators / admin on this. Seems they have a good working set of blinkers.