Switching from Residential to Business has resulted in no Broadband for 2...
We moved to a slightly rural premises a year ago and it took over 8 months before a fibre line came available (cabinet was oversubscribed), after getting the fibre we had a not great but stable 10-12...
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
Update Today, just had a standard email stating 'We've got your order ######' and they have just cancelled the first one off and initiated a new order with no explanaition, so I phoned up and I was...
View ArticleDental Surgery Phone Lines Seized twice with NO authorisation!!!!!!!!!!!!!!!!!
We are a very busy practice in surrey and we have had this phone line with BT for almost 20 years. Suddenly 6 weeks ago (16/17th March 2017) our line was dead. Patients were not able to contact the...
View ArticleFibre Availability
Hi, I'm currently with TalkTalk using the BT exchange, i'm trying to get fibre either with BT or TalkTalk but all checkers state it is unavailable but I have just talked to a BT engineer outside my...
View ArticleRe: Fibre Availability
Hi Josh, I have checked on Openreaches website https://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx and at the moment it is showing they are still building the fibre network in your area,...
View ArticleStatic IP setup advice for BT Business SmartHub 5
Newbie to BT Business Broadband. I have a single office File Server on our network which I need to access from home.Rightly or wrongly I imagined that a Static IP address would simplify connectifity,...
View ArticleRe: Static IP setup advice for BT Business SmartHub 5
Hi there browser With a single static IP we auto assign this to the router when it logs into the line. To be able to access the server remotely what you would do, is use the routers firewall/port...
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
I've been told I have to wait until 12th May, this will be 1 month with no internet, trying to run a business here and BT clearly do not give a **bleep** about customers. every time you call them they...
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
Hi Andyrox I am sorry to see you are having so much trouble in getting your broadband installed, I can see you have been speaking to the sales/order management team, they are the best teams for you to...
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
Wow BT are actually trying their level best to make me HATE them - Today I recieved.... wait for it... a BILL for £76!!! I have had no internet since starting the contract and now they BILL me! I am at...
View ArticleDissapointing service!
We've ordered Fiber for the business on the 17th of last month because the internet service was never great (1mb on a good day) and since they've upgraded the lines it has been even less than that and...
View ArticleRe: Dissapointing service!
Hi there skoobi I am sorry to see your FTTP has been delayed to get installed, I will try and find out who deals with these orders as it is a specialised team/service. Markp
View ArticleSolid Wood Bed Frame UK
Solid Wood Furniture UK. Visit .w.w.w.s.o.l.i.d.w.o.o.d.b.e.d.s.c.o.u.k.
View ArticleVPN for BT Business Hub
Hi Everyone, At the moment we have wifi in an office which is not the main one, meaning everytime we log on we have to manually connect using a VPN client on our own PC's. Is there a way to set up in...
View ArticleRecent order not as expected
I'm currently a BT Business customer and was on a 24 month contract with Unlimited Infinity 40Mbps/10Mbps.I notice BT have updated their minimum speeds to from 56-76Mbps/16.5-19Mbps + BTSports app...
View ArticleRe: Recent order not as expected
Hi there Mille45, I am sorry to see you are not recieving the speeds you were advised, can you send me your contact details and details of the order via a private message, and I can get this looked...
View ArticleRe: Recent order not as expected
Thank you for the message, I have checked the details and replied to your message.
View ArticleSolid Wood Furniture Sale UK 5
Solid Wood Furniture UK. Best quality solid wood furniture in the UK is at .s.o.l.i.d.w.o.o.d.f.u.r.n.i.t.u.r.e.u.k,.,c.o,.,u.k---------------------.s.o.l.i.d.w.o.o.d.f.u.r.n.i.t.u.r.e.u.k,.,c.o,.,u.k
View Article