Re: VPN for BT Business Hub
Hi Markp, Thanks for your reply! So is there no way of setting this up so myself and others no longer have to use a VPN client? Thanks,Joe
View ArticleInfinity installed at wrong speed but can't get it fixed
As a company we are moving to Cloud Voice but our main number was associated with our Infinity which was regularly running at 70/20. In order to port our main number to the cloud it was necessary to...
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
SO GUESS WHAT... the day comes around, I have been waiting a month now with no internet and today I am supposed to be getting the switch over and it has FAILED !!!! again. OMG BT is utterley hopeless...
View ArticleRe: Infinity installed at wrong speed but can't get it fixed
Hi there nigelt99 If you can send me your details and details of the account via a private message, I can get it looked into for you. Markp
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
Hi Andyrox I am sorry to see you are still having issues getting your line moved over to business. Can you send me the order details and your contact details through a private message and I can try...
View ArticleRe: Broadband outage -- 10 days and counting........
I very much doubt it. Their response to faults on a BT Net circuit is marginally better, but still poor enough to warrant the compensation clause of the contract kicking in. Thats only for a complete...
View ArticleRe: Dental Surgery Phone Lines Seized twice with NO...
Its sagas like these, that are so common, that mean we all very much look forward to the telecom companies being brought to task under schemes such as...
View ArticleRe: Dissapointing service!
Hi Chris,Contrary to what BT would say (never believe anything they say....) I would be surprised if you could get fibre into your business as quickly as from the 17th of April to the 3rd of May. We...
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
After yet another session of reading about the abysmall service provided by BT, why do people like makp above only simply resort to trying to firefight individual cases? Where is the high level action...
View ArticleRe: HIGH Security
My name is mikel. I have just been contacted by a company claiming to be BT. I was cold Called today from a man claiming to be from BT.The man spoke in an indian / asian dialect with what sounded like...
View ArticleRe: HIGH Security
Hi there majuuna We as a company would not cold call you to advise of anything like this. If you do get a call you can contact our security team on 0808 100 4332, or email abuse@bt.com. Markp
View ArticleIPv6 on bt business?
Anyone have any idea when IPv6 is going to be enabled on BT Business Infinity connections? Last thing on here was June 2016 saying no date was yet planned. Thanks...
View ArticleRe: IPv6 on bt business?
And any idea if the plan is to do the same for residental and give out dyanmic /56's (bleugh) - or, instead, to actually do something sensible for business customers and assign static addresses?
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
Update, I was given a contact who said she will speed up things and get me some internet - utter lies !The order was cancelled put on again and cancelled again this week, there's now a new order and...
View ArticleRe: Switching from Residential to Business has resulted in no Broadband for 2...
Hi Andy I am sorry I have not back to you before now, I did not get a notification about your private message, I have responded to it with a complaint reference that I have raised with the order...
View ArticleDumb-*rse question from newbie, merits of Infinity vs ADSL
Folks I've just installed Business by jacking the existing (domestic) infinity line into the Red WAN socket on the back of the Hub 5 & it seems to be working OK. I notice that the new router comes...
View ArticleRe: HIGH Security
I wish they would call us to discuss the problems with our BT Net circuit. Been reported to BT themselves repeatedely who have not done anything about it.
View ArticleRe: Dumb-*rse question from newbie, merits of Infinity vs ADSL
You use the ADSL (PHONE LINE)lead to connect the hub 5 directly in to the socket that the Openreach modem is connected to as the modem is no longer needed when using a hub 5
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