How can I improve Wi-Fi Call Quality??
BT Infinity, SmartHub, Upload Speed of ~20Mbps Download of ~72Mbps Wi-fi signal strength shows as 'Excellent' on mobile with Link Speed of 300Mbps. Wi-fi calls always connect but there is often a...
View ArticleRe: Create VLANs with BT Business Smart Hub 6
I was wondering exactly how you did that with your edge router? Regards Stan Woods
View ArticleBilling problems
Since February I have had a billing query (I am being billed twice for the same service) on my business account.I have an IMP-105822278 reference, but they claim to not be receiving any of my emails...
View ArticleNetgear Nighthawk X6S (R8000P) setup with BT router??
I've just bought a Netgear Nighthawk X6S (R8000P) router and I'm trying to set it up.It not a modem, so needs to connect to an external one.My internet is FTTC.I've got a BT Business Hub 5 which has a...
View ArticleHow can I improve Wi-Fi Call Quality???
BT Infinity, SmartHub, Upload Speed of ~20Mbps Download of ~72Mbps Wi-fi signal strength shows as 'Excellent' on mobile with Link Speed of 300Mbps. Wi-fi calls always connect but there is often a...
View ArticlePre-sales technical support
I want to investigate using BT for FTTP Broadband, and how to keeop my two existing PSTN lines, that drive an analogue PABX. Every time I talk to BT sales, I get different answers about what is...
View ArticleMoving from BT Business to BT Residential?
Please can someone help. 18 months ago I transfered from BT Residential to BT Business as I was assured that I would get better upload speed. I live in a rural location with no Fibre as yet so are on...
View ArticleGetting the most out of my broadband
I have an unlimited plan but capped to 6Mbps (600kilobytes per second). My ISP provider apparently doesn't limit the speed of downloading apps on google play store.How do I make my ISP think that I'm...
View ArticleComplaints
I have an ongoing complaint against BT, does anyone know how I can view this online?
View ArticleRemoving a Featured Line
Just wondered if anyone could help me, I wanted to know if theres any way you can remove a featured line without entering a new contract please?
View ArticleBTNet vs Virgin Media - Leased Line UK
Hello everyone,, Are you sure it is pure Virgin connection? I have a client with a Virgin cable going past their door. Asked for a quote and when pressed were told the last mile was Openreach.I have...
View ArticleHub 5 Modem
Very simple query. The Hub 5 is collapsing under the load of the work network so I've bought an Asus N66U which I wanted to put the routing burden on, with the Hub 5 acting as a modem only. However, I...
View ArticleRe: Hub 5 Modem
Just pick up a cheap bt openreach modem from eBay, nobody wants them anymore so you can pick one up for under £10. Openreach no longer support this router but it will work fine. It's what we use in our...
View ArticleRe: Netgear Nighthawk X6S (R8000P) setup with BT router??
This would work as a modem (HG612) only. Works with FTTC / VDSL. Then just plug your nighthawk into it. The firmware is no longer supported by openreach but I have been advised recently by an openreach...
View ArticleBTNet connectivity issues
Anyone else having BTNet connectivity issues? Their team logged a fault but couldn't advise on what the issue was or when it will be fixed.Backup line definitely being looked into for future!
View ArticleBT Smart Hub - remote restart via BT Business App?
Hi, a storm caused a problem with a wifi link which meant our Hub needed to be restarted. Had to go to office to do this which was a real pain. What's the easiest way to do a remote restart? I...
View ArticleQuestion about BT Internet Complete WIFI
Hi,I have a Smarthub 2 from BT Internet, but have crap WIFI reception upstairs.I've seen BT do a black "complete wifi" disc that gives you mesh internet, but you have to pay more per month to get it....
View ArticleSlow change over to 4G with Assure and low speed?
I live in a rural area with poor land line quality resulting in regular VDSL drop outs, so I signed up for BT Assure with Super Fast Fibre enhanced and value line on the basis that EE coverage was...
View ArticleRe: Question about BT Internet Complete WIFI
You can buy your own but you are not covered buy the same guarantee. If you google "fasterbroadband bt reviews" you can find your answer under "Buy my Own" & "Ownership Rules"
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